Leadership Training Reno
Leadership Training Reno
Leadership Level 3: Conflict Resolution & The Power of Influence
Leadership Training Level 3 builds real skills in resolving workplace conflict and influencing others — through effective persuasion, negotiation, and de-escalation strategies.
Same practiced-not-preached approach: hands-on exercises, real scenarios, no lectures.
Seats are booked through breakthroughtraining.com, where every upcoming date is listed.
Upcoming Dates
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Download the program description — objectives, structure, and expectations for every module below.
What You’ll Practice
Two hands-on modules — real workplace scenarios, not theory.
Mastering Effective Conflict Resolution Skills
How to deal with difficult people is a skill. This module offers ways to improve communication with difficult coworkers and customers, with a focus on coaching you how to confront and resolve conflict in the workplace, and best practices on how to influence people.
Module Expectations
- Recognize healthy disagreement vs. destructive conflict.
- Identify and work with difficult people in your workplace.
- Understand and relate to different personalities.
- Learn solution-focused conflict resolution strategies.
- Practice assertiveness and giving feedback to peers.
- Ways to regulate emotion during conflicts and disputes.
- Use proven de-escalation strategies to diffuse tense interactions.
- Ways to rebuild trust and foster positive relations.
- How to control your response in difficult situations.
- Practices to stay calm and confident during conflict.
- Communicate skillfully and confidently with other people.
- How to control your response in difficult situations.
- Ways to maintain professional composure.
- How to make sure you are not a difficult person.
- Develop an action plan on how to best resolve conflict.
The Power of Influence as a Leader
This module provides ways to best influence others to your point of view through effective persuasion and negotiation skills, with a focus on coaching you how to persuade — and best practices for building relations with clients, customers, and co-workers to influence and gain agreement.
Module Expectations
- Be more confident when persuading and negotiating.
- Practice 15 proven persuasion techniques.
- Identify and practice 12 negotiation tactics.
- Know the 5 types of power and how to use them.
- Recognize manipulation and coercion strategies.
- Understand and relate to different types of people.
- Develop ways to build win/win relationships.
- Build more confidence in leading with influence.
- Ways to champion and lead change in the workplace.
- Practice purposeful and intentional communication skills.
- Ways to promote positive & professional relationships.
What Attendees Say
We've worked with Breakthrough for over 10 years to provide team building for our staff and as annual leadership program for the Reno business community.
I have learned many life skills that I will carry with me throughout my career. It has inspired me to become a better leader.
It gave me the tools to address leadership, strategic planning, and establishing goals in both my personal and work life. If you invest your time with Jeff, he will teach you how to invest in yourself.
I loved the Breakthrough Training! Thank you Jeff for getting me out of my shell and helping me find the skills I need to develop as a leader. If you have a chance to take this training, do it!
I really enjoyed this class from a personal and a professional perspective. This class helped me learn and grow in ways I would not have anticipated and I highly recommend this seminar to everyone. This is the best class I have taken to date in my career.
I highly recommend Jeff's Breakthrough Training for anyone willing to have fun and be fully engaged while learning leadership and communication skills for personal and professional growth. It is the most enjoyable training I've participated in. He is great and so amazing at details!
This was not one of those death by power point trainings! The leadership training kept me 100% engaged, never got bored! I learned so much about my communication style and others, also the best ways to excite my team. Every company should look into this training for their team!
Jeff's leadership training is a must! This training is great for managers, leaders, and staff. Understanding leadership styles, communication tactics, and team building are all essentials for building a cohesive team. This training provides these essentials and more!
Jeff's high energy training programs not only provide useful information, they guide the learner to experience the lessons through hands-on activities which make them personal and in turn, memorable. The casual and fun atmosphere helps my team members relax and enjoy the training experience while still being held accountable for results.
Jeffrey led our office in an Executive Management Leadership Seminar. it was insightful, pointed and direct, all while being fun. We we're challenged to step out of our comfort zones and work together as a team. I would recommend Jeffrey to any company wanting to improve their leadership and communication.
Jeff has changed the way I run my business. I'm not only more confident in my communication skills, my ability to manage my team, to network effectively, but also how to strategically plan for the growth of my business. Breakthrough Training is an asset to our community and I offer my highest recommendation for Jeff's programs.
Once again, Jeff delivered an energetic and dynamic training session to our management team! Several employees noted that this was the best training they had ever received. We intend to partner on a consistent basis with Breakthrough Training for our diverse training needs throughout our unit.
I recently attended Jeffrey Benjamin's Breakthrough Training. I have attended several leadership trainings over the years, and Jeffrey's two-day workshop stands out as among the best I've personally experienced. Participation was required from all individuals, which elucidated the different types of personalities and how we each find our place within an organization. I plan to send other members of my office staff to the workshops. Highly recommended!
I've attended several of Jeff's Breakthrough Training courses and it's some of the best training and development I've experienced in my whole career. The training was timely and relevant for my position and the construction industry. His courses take you outside your comfort zone in terms of personal growth and relationship building. What I think I appreciated the most was Jeff's personal connection with each member of the course. For me and the countless others in my company that have had the privilege of taking a course from Jeff, I can assure you we are all better businessmen/business women and individuals!
I've utilized Jeff in different enterprises to help develop high performance teams responsible for growing business. In each instance, Jeff did a great job tailoring a program to the team dynamics and the overall objectives of both the organization and the participants. At the end of each program, our teams came away with a stronger bond, a better understanding of their colleagues and an overall stronger desire to work as a team.
The AGC Breakthrough Training was a fantastic experience that broadened and deepened my understanding of what it means to be an effective communicator and leader. It also offered me the opportunity to create relationships with other professionals that contribute to the construction industry. I would highly recommend this course to anyone who is prepared to get comfortable being uncomfortable!
Jeffrey Benjamin
With over 5,000 presentations delivered, Jeffrey Benjamin has a proven track record. Breakthrough Training™ was founded 35 years ago in Reno, Nevada by Jeffrey Benjamin with a focus on action, not theory. That’s why Breakthrough Training™ corporate training programs are centered on practicing the behaviors and habits that lead to more personal and organizational productivity. We don’t use PowerPoint presentations or boring lectures. We utilize audience participation to make the information impactful, relevant and engaging.
Jeffrey’s obsession with personal development started 40 years ago, and has led to creating a company that is focused on not just information, but application of information. Action is the final element of success!
As co-author of the best-selling book series Real Life Habits for Success® and a contributing author to The Sleeping Giant: The Awakening of the Self Employed Entrepreneur, Jeffrey has had the privilege of delivering over 5,000 presentations to audiences from Asia, Europe, North America, South America and the Middle East.
Jeffrey’s habits for success have been featured on over 500 radio and television shows. Breakthrough Training™ is an employee leadership development, team building, and communication skills training company that has worked with diverse industry clients including construction, manufacturing, finance, healthcare, education, real estate, hospitality, and non-profit.
Breakthrough Training™ has a proven track record working with hundreds of companies and tens of thousands of people to produce results. That’s why we offer a 100% Money-Back Guarantee!
Trusted by Organizations Across Nevada and Beyond
Ready to Reserve Your Seat?
Seats are $495 per seat and sell out. Next available date: January 25 & 26 2027.